Bank of America Sucks

Apparently Bank of America has started redirecting the Countrywide traffic to their website. Being a Countrywide customer (now Bank of America customer) I have to say that Bank of America's online service is absolutely awful. Not get your monthly statement in the mail? Want to view a copy of the paper statement online? Tough shit. All Bank of America is going to show you is that a monthly statement was sent on a specific date.

Since you can see how much you owe, all that's really important is being able to set up bill pay, right? You have your account number, but where is that all important address information? Prepare to do some hunting through their site which is filled with pages that give ASP errors. Speaking of which, the link to print a payment coupon is one of these broken links. That's right, even if all you want to do is mail your payment, you can't get to the payment coupon so they can easily associate your payment to your account. Bang up job guys.

Bank of America really should've looked at how easy and user-friendly Countrywide's site was. And, until they got their site to that level, let the Countrywide customers use the Countrywide site. But, no, we get to use a barely working site and are forced to navigate through the dark like paraplegic moles.

Seriously, what jackasses are writing the code and where can I send the hate mail? Even more importantly, who is the idiot that designed this unfriendly abomination? Worst banking site ever!